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You have a legal right to know what information is held about you, how we use it, and whether we handle your personal information fairly, lawfully and securely. For further information about us and the contract you agree to on using this website, please see our terms and conditions. Further information about our cookies usage is available in our cookies policy.
What is personal information?
Personal information is any information that can be used to identify or contact you, such as your name, phone number, email address, IP address or street address – in technical terms, it’s “information about any identified or identifiable living person”.
How do we acquire your personal information?
We may collect and store information which you give us through any forms on our site, or in your other correspondence with us, email or otherwise. We may also receive and store information automatically when you interact with us, such as your IP address, browser type and whether you’re looking at our site on a mobile device or not. See our cookies policy for further information.
What do we do with your personal information?
We use your personal information to deliver you the information that you’ve asked for, such as when we come out to see you based on your request for a solicitor; in this instance we will use your address to find you! We may also use your personal information for administrative purposes, such as to let you know about changes to our services.
We reserve the right to share your personal information if we are ever in a situation where we are legally obliged to.
We may use your personal data to send you email and other communications such as newsletters and details of our service which may be of interest to you. You may opt out from these communications at any time.
We may also use IP addresses and other such personal data to recognise you when you visit or return to this site. Tracking this anonymous data allows us to understand how users interact with our site, which helps us to improve the site’s layout, performance and delivery. For more information about how and why we do this, please see our cookies policy.
How do we protect your personal data?
We take your privacy seriously, and security is a high priority. We take appropriate precautions to protect your personal data from loss, misuse, unauthorised access, alteration, disclosure and destruction, but we cannot guarantee that any data transfer is 100% secure. You transfer data to us at your own risk.
Please be aware that email and other electronic communications are not secure if they are not encrypted, and that your communications may pass through servers in a number of country jurisdictions before they reach us. We cannot accept responsibility for any unauthorised access or loss of personal data that stems from a cause beyond our control, and we cannot be held responsible for the actions or omissions of third parties who may misuse your personal data if it is unlawfully collected from this site.
What are your rights?
Under the Data Protection Act 1998, you have the right to access the information that we hold about you. If you’d like to learn more about your rights, please see the website of the Information Commissioner’s Office.
If you have any other queries or concerns, please don’t hesitate to contact us.