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Frequently Asked Questions

Accident and Emergency Claims FAQs

If you've had an accident in A&E, you're not alone — and you may be entitled to make a claim. We answer some of the most frequently asked questions about accident and emergency claims and your rights when it comes to claiming compensation.

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All medical professionals owe their patients a ‘duty of care’. Medical professionals must provide their patients with the standards of care that would be expected of a skilled and competent practitioner in their position, be that a nurse, GP, consultant, or any other type of medical professional. If the medic breaches that duty of care and you suffer harm as a result, you may be able to make an accident and emergency claim. Use the following FAQs to help you, if you are unsure whether you could be eligible to make a medical negligence claim.

Can I sue the NHS if I was sent home from A&E and became seriously ill?2025-08-07T10:47:49+01:00

If you can prove that the decision to send you home was negligent and directly caused your condition to worsen, you may have a reasonable case for compensation.

Do I need medical records to start a claim?2025-08-07T10:50:03+01:00

Not immediately – your solicitor can obtain your medical records once the claim begins. These will form a key part of the evidence in proving who was responsible for the negligent treatment you received.

How long does an A&E negligence claim take?2025-08-07T10:50:57+01:00

It varies. Simple claims may settle in under a year. More complex ones – especially where long-term injuries are involved – can take 2 to 3 years or more to settle. Whether or not your claim is settled by negotiation or goes to court also has a large bearing on how long the case will take.

Will I have to go to court?2025-08-07T10:51:57+01:00

Not necessarily. Most medical negligence claims settle through negotiation. Having to attend court is usually a last resort if the other side disputes the claim or won’t offer fair compensation. However, your solicitor may issue proceedings if they think the NHS solicitors are dragging their heels. Sometimes issuing court proceedings has the effect of stopping the NHS insurers or solicitors from dragging their heels. It doesn’t mean the case will be heard in court.

What if the A&E staff were under pressure – does that affect my claim?2025-08-07T10:52:48+01:00

No. The legal standard of care remains the same, regardless of how busy or understaffed the department was at the time.

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